Discover smarter everyday essentials | Free shipping on eligible orders above ₹499

KLYRO

Customer Care Policy

Shipping & Returns

Transparent pan-India shipping and straightforward replacement guidelines.

1. Order Processing & Dispatch

All orders confirmed via our official WhatsApp concierge are processed and packed within 24 to 48 business hours (Monday to Saturday). Once dispatched, a live courier tracking link is shared with you directly on WhatsApp.

2. Shipping Charges & Delivery Timelines

  • Orders of ₹499 and above: Complimentary (FREE) Standard Shipping across India.
  • Orders below ₹499: Flat ₹49 shipping charge.
  • Estimated Transit Time: 2–4 business days for metro cities (Bengaluru, Mumbai, Delhi NCR, Chennai, Hyderabad, Kolkata, Pune) and 4–7 business days for rest of India.

3. Returns & Replacements

We stand behind the quality of every product in our store. Eligible items may be returned or replaced within 7 days of delivery if the item arrives damaged, defective, or different from what was ordered.

To initiate a quick replacement, please reach out to us on WhatsApp (+91 92926 74447) within 48 hours of receiving your package along with a brief unboxing photo or video.

4. Return Conditions

Returned items must be unused, in their original packaging, and include all charging cables, bits, manuals, and accessories.